Refund & Return Policy

Refund & Return Policy

Worelli — Restore Your Sleep, Improve Your Health

30-Day Satisfaction Guarantee

We stand behind every Worelli product with a 30-day money-back guarantee. If you are not completely satisfied for any reason, contact us within 30 days of delivery and we will make it right.

Return Eligibility

  • Returns must be initiated within 30 days of delivery.
  • Email support@worelli.com with your order number and a brief description of the issue.
  • For damaged or defective items, photo or video evidence is required.
  • Items returned for reasons other than defect or damage must be in original condition.

Damaged or Defective Items

Contact us within 24–72 hours of delivery with photo or video evidence. We will send a replacement or issue a full refund at no cost to you — your choice.

Refund Process

Approved refunds are processed to your original payment method within 5–10 business days. You will receive a confirmation email when the refund is issued.

Non-Refundable

  • Items damaged due to misuse
  • Requests made after the 30-day window

Contact Us

Email: support@worelli.com