Frequently Asked Questions

How do I wash the pillow cover?

Simply unzip the velvet cover and machine wash on a gentle cold cycle. Tumble dry on low heat. Do not bleach or iron. The foam insert is spot-clean only — never submerge in water.

Will this pillow actually improve my sleep?

The Worelli knee pillow is designed to keep your knees and hips aligned while you sleep on your side, reducing pressure on your lower back. Thousands of side sleepers report waking up with noticeably less stiffness when using it consistently.

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery takes 3–7 business days within the United States. You will receive a tracking number by email as soon as your order ships.

What is your return policy?

Every Worelli order comes with a 30-day satisfaction guarantee. If you are not happy for any reason, email us at support@worelli.com within 30 days of delivery and we will arrange a full refund or replacement — no questions asked.

How do I track my order?

Once your order ships, you will receive an email with your tracking number. If you haven't received it within 3 business days of purchase, check your spam folder or contact us at support@worelli.com.

Do you ship internationally?

Currently we ship within the United States only. We are working on expanding internationally — stay tuned!

What if my item arrives damaged or defective?

Contact us within 72 hours of delivery at support@worelli.com with your order number and a photo or video of the issue. We will send a replacement or issue a full refund at no cost to you.

Is the Worelli pillow good for pregnancy?

Yes — the Worelli knee pillow is widely used by pregnant women who sleep on their side. It keeps the hips and knees comfortably positioned, making side sleeping more relaxed throughout pregnancy.